Terms of Service

By accessing or using The Claw, you agree to be bound by these Terms. If you do not agree, do not use the Service.

You represent that you are permitted to use Discord, that you have authority to connect any Discord server you submit to the Service, and that you have authority to bind any organization on whose behalf you use The Claw.

The Claw provides a governed Discord data platform. Depending on your plan and configuration, the Service may include:

• Discord sign-in and bot install flows
• Syncing connected server history into isolated storage
• Dashboard controls for channel exposure, policy settings, and key management
• API access to connected server data and, where enabled, file attachments
• Verification hooks, billing controls, usage metering, and operational reporting

To use certain parts of the Service, you must authenticate through Discord.

• You must provide accurate account information and keep it current
• You are responsible for safeguarding your dashboard credentials and any connected admin access
• You are responsible for all activity that occurs under your account or issued credentials
• You must comply with Discord's own terms, policies, and permission model

You are responsible for your use of The Claw, your connected servers, and the people or systems you authorize to use your workspace.

• Only connect servers you own or are authorized to administer
• Choose channel exposure settings carefully and keep them current
• Provide any notices or obtain any consents required for recording, syncing, storing, or exposing server content through an API
• Use entitlement checks, self-service registration, and attachment access settings in compliance with your own policies and applicable law

API keys are secrets. Each key is tied to a specific server and principal, and you are responsible for how keys are issued, stored, rotated, and revoked.

• Do not share keys except with authorized users or systems
• Rotate or revoke keys promptly if you suspect compromise or misuse
• Do not attempt to bypass channel controls, rate limits, or attachment policies
• You remain responsible for requests made with keys issued from your workspace unless caused by our breach

Paid plans may include recurring subscription fees, metered usage charges, or both. Usage may be measured by data served through the API, including attachment delivery or other paid entitlements where applicable.

• You authorize us and our payment processor, Stripe, to charge the payment method you provide
• You are responsible for taxes, duties, and similar charges unless the law requires otherwise
• We may suspend paid features or access for overdue amounts
• We may update pricing or packaging with prior notice for material changes

Unless required by law or stated in separate written commercial terms, fees are non-refundable.

You may not use The Claw to:

• Violate any law, regulation, third-party right, or Discord policy
• Access or attempt to access data from servers, channels, or accounts you are not authorized to use
• Circumvent channel controls, key restrictions, rate limits, billing logic, or security safeguards
• Harass, stalk, dox, discriminate against, or otherwise harm individuals using exported or queried data
• Reverse engineer, probe, overload, or interfere with the Service except as expressly allowed by law
• Use the Service to build a competing product using unauthorized access or copied service behavior

You retain your rights in content and data you lawfully submit or connect to the Service. You grant us a limited license to host, store, copy, transmit, and process that data as needed to provide, secure, and improve The Claw.

Our handling of personal information is described in the Privacy Policy.

If you provide feedback, suggestions, or product ideas, we may use them without restriction or obligation to you.

The Service depends on third-party platforms and infrastructure, including Discord and Stripe. Their terms, availability, and technical limits may affect your use of The Claw.

We are not responsible for outages, policy changes, account restrictions, or API changes imposed by those third parties.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not guarantee uninterrupted availability, perpetual storage of any specific Discord content, or that any third-party integration will remain available. You are responsible for how you use the Service and any decisions made using its output.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOFI ANALYTICS LTD. CO. WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY.

OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

You agree to defend, indemnify, and hold harmless Lofi Analytics Ltd. Co., its affiliates, and its personnel from claims, damages, liabilities, and expenses arising out of or relating to:

• Your use of the Service or use of the Service by someone using your account or keys
• Your connected servers, customer data, notices, or consent practices
• Your violation of these Terms, applicable law, or third-party rights

We may suspend or terminate your access to all or part of the Service if we reasonably believe you breached these Terms, created a security or abuse risk, failed to pay fees, or if suspension is required by law or a third-party platform.

You may stop using the Service at any time. Upon termination, your right to use the Service ends immediately, and we may revoke issued keys and access. Data handling after termination is governed by the Privacy Policy and our operational retention requirements.

Any dispute, controversy, or claim arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.

The arbitration will take place in Madison, Wisconsin. The arbitrator's decision will be final and binding, and judgment on the award may be entered in any court with proper jurisdiction.

You and we each agree to bring claims only on an individual basis, not as a plaintiff or class member in any purported class or representative action.

Either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property, confidential information, or security interests.

These Terms are governed by the laws of the State of Wisconsin, United States, without regard to its conflict of law principles.

We may revise these Terms from time to time. When we make material changes, we will post the updated Terms and revise the "Last updated" date above. Your continued use of the Service after the changes become effective means you accept the updated Terms.

If you have questions about these Terms, contact:

Lofi Analytics Ltd. Co.
support@theclaw.gg